CITP recognises three key enablers required to sustain the momentum of the CITP implementation and in fulfilling its objectives, aspirations and outcome by 2020.
Governance is the second CITP enabler.
While good governance is about making good decision processes and implementing them effectively as well as proper oversight and accountability, CITP governance also ensures that roadblocks, challenges and issues in the industry are collectively addressed, quickly and effectively. The result is robust governance.
The governance structure developed for the CITP, from the prime minister right down to industry players, offers sufficient leadership and focus and provides the necessary mechanisms to implement initiatives put forward by the CITP. There are four levels in the CITP governance structure, where issues, roadblocks and challenges escalate to higher levels for resolution while policies and decisions cascade down to lower levels for action.
With robust governance in place, this enabler facilitates the process of ensuring CITP achieves its KPIs and the outcomes by the end of 2020.
Relevant ministries and agencies play an important role in CITP implementation as they are tasked with important initiatives such as enhancing regulation, aligning funding, coordinating with state bodies and improving procurement processes. These ministries and agencies have indicated their commitment to deliver CITP.
The private sector, invaluable to the governance structure, contributes to CITP by representing their industry in giving ideas and mobilise their peers into action as part of implementing the transformation.
The governance structure comprises 4 levels.
CABINET/Special Committee on Services Sector (SCSS)
Level 1 – At level 1 of the governance structure, 20 Initiative Working Groups (IWGs) were established, one for each of the initiatives under the four thrusts of the CITP.
The objectives of each IWG committee are tied to their respective CITP initiatives and they are to:
- Steer the implementation of initiatives, including interfacing between public and private sector
- Address CITP implementation roadblocks or challenges
- Strive in achieving the implementation target (KPIs)
Roadblocks or issues during implementation of the CITP must first be addressed at the IWG level, then escalated to the TWG, if necessary.
Click here for criteria to be CITP-IWG committee members.Level 2 – At level 2 of the governance structure, four Thrust Working Groups (TWG) established, which correspond to each of the CITP’s thrusts.
The objectives of each TWG committee are tied to their respective initiatives within specific thrusts of the CITP. They are to:
- Address roadblocks and challenges for efficient implementation of initiatives
- Report and update the CITP Ministerial Committee (CITP-MC) on the progress of initiatives of its relevant CITP Thrusts
Roadblocks or issues that could not be resolved at Level 1 (IWG) during implementation of the CITP will be addressed at the TWG level.
Click here for criteria to be CITP-TWG committee members.Level 3 – Level 3 of the governance structure sees the Ministerial Committee (CITP-MC). It was established to steer implementation of and be responsible for the overall success of the CITP.
The objective of CITP-MC is to provide the highest level of ministerial policy direction in implementing CITP. Roadblocks or issues that could not be resolved at Level 2 (TWG) during implementation of the CITP will be addressed at the CITP-MC level.
Due to the strength of the CITP-MC members, issues that reach this level are expected to be resolved here. In the event the roadblocks or issues persist, they will be escalated to the various platforms chaired by the Prime Minister
Click here for criteria to be CITP-MC committee members.
Level 4 – Level 4 is the highest level of reporting on the governance structure of the CITP, where various platforms chaired by the prime minister addresses escalated issues and roadblocks that could not be solved at the previous three levels. Only issues requiring changes to national policies or even drafting of a new one is brought to this level.
This governance structure model ensures public-private sectors synergy in implementing the CITP.